10% off of your first order use the code

PRECOL

Welcome to REAL RECYCLING Learn more

Are you Ready to EMBRACE ECO? Learn more

Refills. All you need to know

The Short Version...

At Embrace Eco, we are committed to helping households reduce plastic waste without compromising on quality, convenience, or hygiene. Our refill system is designed to be simple, effective, and sustainable — but to make the most of it, there’s one important step: washing out your bottles before they’re refilled.

Refills: Quick Guide

Before your collection, please wash out your bottles:

  1. Use it up – Finish the product.
  2. Rinse – Give the bottle a good shake with warm water.
  3. Air dry – Leave the cap off until dry.
  4. Return – Place clean bottles in your Embrace Eco box for refill.

Clean bottles keep products safe, fresh, and high-quality. Unwashed bottles may not be refilled.

More......

Refills. The Detail...

Why Washing Bottles is Essential

Reusing containers is an excellent way to cut down on single-use plastics, but it’s important that each refill starts with a clean bottle. Here’s why:

  • Product Integrity – Residues from previous batches can reduce the effectiveness of your refill, particularly with cleaning and personal care products.
  • Hygiene – Bacteria, mould, and soap build-up thrive in damp, unwashed bottles. A quick rinse ensures your products stay safe to use.
  • Consistency – Clean bottles guarantee that what you receive is as fresh, effective, and high-quality as if it were brand new.

How to Wash Your Bottles Properly

  1. Empty completely – Use up all remaining product before washing.
  2. Rinse with warm water – Fill the bottle halfway, replace the lid or pump, and shake vigorously. This helps clear any residue.
  3. Repeat if necessary – For thick liquids (like conditioner or washing-up liquid), a second rinse may be required.
  4. Air dry – Leave bottles uncapped and allow them to dry fully. This prevents moisture from creating bacteria growth.
  5. Return for refill – Once clean and dry, place bottles in your Embrace Eco collection box, ready for us to refill.

What Happens Next

On collection day, simply leave your box outside. Our team will:

  • Collect your empty, washed bottles.
  • Refill them with fresh eco-friendly product.
  • Deliver them back to your doorstep, ready to use.

Important Notes

  • Bottles that are not washed may be unable to be refilled for hygiene and quality reasons.
  • If a bottle becomes too damaged or worn, we will recycle it responsibly and replace it.
  • Labels will remain intact to ensure all products are clearly identified.

The EMBRACE ECO box explained

Say goodbye to single-use plastic and overflowing cupboards. The Embrace Eco Refill Box is your all-in-one, closed-loop solution for effortless sustainable living.

Made from recycled plastic and designed with practicality in mind, this 40-litre box is where all your empty Embrace Eco bottles and containers go—ready for refill. Simply place your used products in the box, and we’ll collect, refill, and return them directly to your door. You can also receive new products—like toilet rolls and extras from the Embrace Eco range—delivered inside the same box as part of your subscription. But here's the best part, we'll remind you the day before the box is getting refilled and you can check in to make sure that you've got everything. We'll also, if you sign up to it, just refill what's in your box and charge your account. Life just got a little easier AND you're doing your bit for the environment. 

Its super easy and convienent. No more overthinking recycling or restocking. Just use, refill, repeat.